Notice to Customers of Rate Increase effective 1/1/2021
With the November 27, 2020 mailing of statements and invoices, a Notice was enclosed detailing a rate increase to become effective January 1, 2021. If your account is set to the Email Only option for receiving your statement and/or invoice, you may contact our office for a copy of this Notice to be emailed to you or mailed via USPS upon your request.
The rate increase documentation can also be located on the West Virginia Public Service Commission website www.psc.state.wv.us by searching for Case Nos. 20-0934-MC-CPI, 20-0935-MC-CPI, and 20-0936-MC-CPI. Notice will be listed as Attachment A.
Customers are welcome to call the office if there are any questions concerning this 3.58% rate increase.
